Executive, Operations - CK Star Malaysia
Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.
CK Star Entertainment is a leading live entertainment event organiser, bringing a diverse portfolio of renowned artists and entertainment acts across multiple genres to audiences throughout the Asia-Pacific region. With offices in Singapore, Malaysia, and Indonesia, we are strategically positioned to deliver exceptional live entertainment experiences across the region. Our vision is to be the preferred entertainment partner in Asia-Pacific, while our dedicated team remains committed to redefining the concert experience for both industry partners and fans through innovation, excellence, and a deep understanding of the live entertainment landscape.
Key Responsibilities
Reporting to the Assistant Manager, Operations, your duties and responsibilities for the Group of Companies are as follows:
Develop operation plans (event layout and seating plans) from the start to the end of the event, including risk management plans
Coordinate with vendors, such as transport, accommodation and venue to ensure adherence to event plans and budget
Liaise with the appointed ticketing systems vendor to ensure that everything runs smoothly and accurately
Manage event expenditure within the events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
Manage and liaise with artiste management, if required
Manage all customer inquiries, requests and feedback promptly and professionally
Source and hire crews including translators for events, if required
Be mindful of and comply with various event’s policies and procedures to ensure that they are within government rules and regulations
Evaluate the latest technology trends that can be leveraged to spur innovation in events and customer experience
Recommend measures to improve processes, always strive to do better and adopt best practices
Resolve all project issues and deviations to ensure that projects are executed as planned
Review project deliverables to ensure that they adhere to project plans
Support department administration work; such as applying for license, application and filing of files
Assist in venue sales for the event space at House of Tan Yeok Nee
Handle and support the Team’s other projects, such as merchandise, customer experience programs
Support ad-hoc projects, as directed by the Head of Department
Requirements
Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred.
Preferably at least 2 years of relevant project management experience, preferably in the field of Events or Entertainment
Strong interest in the music/entertainment industry and possess great knowledge in music trends
Great attention to detail, is highly responsible and takes pride and ownership in work done
Highly independent & resourceful team player with impeccable integrity
Strong communication, interpersonal, quick problem-solving, time management, and planning and organisational skills
Able to work well in a diverse and dynamic environment and under pressure during events
Fluent in written and spoken English; Chinese/ Korean/ Cantonese is a plus
Expected to work long and irregular hours including weekends during event period
Salary: RM 4,000
#ckstar
- Department
- CK STAR (Malaysia)
- Locations
- Kuala Lumpur
- Employment type
- Full-time
About KARIM Group
Karim Group is a family-run lifestyle company dedicated to curating timeless concepts across the culinary, entertainment, real estate, and hospitality sectors.
Our goal is to exceed expectations by building businesses grounded in strong community values, and cultivating lasting relationships built on respect, trust, and integrity.
Our vision is to be a thriving and supportive workplace that empowers our people and maintains a culture of excellence, hospitality, and family values.
Karim Group believes in growing in parallel with our people, fostering an environment where employees are motivated and proud to contribute to both personal and professional growth.